Thrill of all thrills?you`ve got a potential buyer in your booth! Now what? First smile, make eye contact, greet the customer and start a simple conversation?anything but, "Can I help you?" Walk the fine line between being available and being pushy. And definitely never sit in a corner reading a novel! Ask questions to create a personal connection like, "Are you looking for a gift or for yourself? "What colors do you enjoy best?" "What are your favorite styles of crafts?"
Buyers often come to craft shows to see unusual objects and meet the artists, so give them what they came for. Explain briefly about your crafts and how you make them?if it`s a unique process. Talk about a specific item theyy may be showing an interest in?strictly from an informational standpoint. Listen, answer any questions and take feedback openly.
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Don`t assume anything about a potential customer?treat everyone with respect and attention. However, don`t cater to extremely difficult or rude visitors who have something negative to say about everything: "I can make that myself!" "I saw one just like that at another booth for half the price!" Just smile and say okay. Or you can say something pleasant like, "You may have difficulty finding everything you n
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